Jacob’s Ladder Africa takes your privacy very seriously. We ask that you read this privacy policy carefully as it contains important information about what to expect when we collect personal information about you and how we will use your personal data.

Jacob’s Ladder Africa, a foundation incorporated in the Republic of Kenya, is a platform to address social-economic issues affecting Africa including climate change, leadership & governance, science & innovation, economic empowerment, and education.

This policy applies to information we collect about:

• visitors to our website and social media pages;
• people who enter into contracts with us/register for our service; and
• job applicants, those who register to participate in our conferences, webinars, symposia and other meetings and activities.

1. The information we collect about you

When you enter into a contract with us/register for our service OR apply for a job with us OR register to participate in our conferences, webinars, symposia or other meetings and activities, we collect the following personal information from you:

• • Name;
  • Postal address, physical address, email address and telephone number and;
  • Occasionally we may receive information about you from other sources (such as credit reference agencies) which we will add to the information which we already hold about you to help us provide or manage our services.

2. How we will use the information about you

We gather this information to allow us, our agents and/or subcontractors to process your registration or application or process any requests you may make or provide the services requested. If you agree, we may also contact you about other products and services we think may be of interest to you. We may also use aggregate information and statistics for the purposes of monitoring website usage in order to help us to develop our website and our services. In addition, we may provide such aggregate information to third parties. These statistics will not include information that can be used to identify you. From time to time, we may provide your information to our customer service agencies for research and analysis purposes so that we can monitor and improve our services. We or our agents and subcontractors may contact you by post, email, or telephone to ask you for your feedback and comments on our services.

3. Marketing

We and our affiliates may also wish to provide you with information about special features of our website or any other service or products we think may be of interest to you. If you would rather not receive this information, please send an email message to info@jacobsladder.africa. If you agree to us providing you with marketing information, you can always opt out at a later date. We may also want to provide you with related information from third parties we think may be of interest to you. If you would rather not receive this information, please send an email to info@jacobsladder.africa. If you agree to us providing you with third party marketing information, you can always opt out at a later date. We may also provide your information to carefully selected third parties whose products or services we believe may be of interest to you. If you do not wish us to disclose your information in this way, please send an email to info@jacobsladder.africa.

4. Our use of cookies and other information-gathering technologies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. The information is used to track visitor use of the website and to compile statistical reports on website activity. For further information about cookies visit aboutcookies.org or www.allaboutcookies.org. You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However, in a few cases some of our website features may not function if you remove cookies from your browser.

5. How we protect your information

Whereas we have put in place security procedures and technical and organisational measures to safeguard your personal information including firewalls, browser certification technology, encryption, limited access, and use of passwords as appropriate, you should be aware that the use of the Internet is not entirely secure and for this reason we cannot guarantee the security or integrity of any personal information which is transferred from you or to you via the Internet. We will however use all reasonable efforts to safeguard your personal information.

6. Overseas transfers

The information you provide may be transferred to countries outside the Republic of Kenya that may not have similar protections in place regarding your data and restrictions on its use as set out in this policy. However, we will take steps to ensure adequate protections are in place to safeguard the security of your information. By submitting your information, you consent to these transfers for the purposes specified above.

7. Access to your information and updating and correcting your information

We want to ensure that your personal information is accurate and up to date. You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please send an email to info@jacobsladder.africa or send a letter to Communications Manager, P.O.Box 5264 – 00200 Nairobi, Kenya. We may make a small charge for this service. If any of the information that you have provided to us changes, for example if you change your email address, name, or payment details, or if you wish to cancel your registration, please let us know the correct details by sending an email to info@jacobsladder.africa or by sending a letter to Communications Manager, P.O.Box 5264 – 00200 Nairobi, Kenya. You may ask us, or we may ask you, to correct information you or we think is inaccurate, and you may also ask us to remove information which is inaccurate.

8. Transfer or winding up of operations

If Jacob’s Ladder Africa ceases or winds up its operations or its operations are integrated with another business, your details may be disclosed to our advisers and any prospective successors or assigns and their advisers and will be passed on to the new owners of the organisation.

9. Your consent

By submitting your personal information, you consent to the use of that information as set out in this policy.

10. Changes to privacy policy

We keep our privacy policy under regular review. If we change our privacy policy, we will post the changes on our website so that you may be aware of the information we collect and how we always use it.

11. Personal data retention

Your personal data will only be kept for as long as is necessary to fulfil the purposes in paragraph 1 above. Your personal data will be removed from our system after the purposes are fulfilled. If we retain your personal data longer, it would be to satisfy our legal or regulatory obligations in compliance with applicable laws, rules, and regulations.

12. How to contact us

We welcome your views about our website and our privacy policy. If you would like to contact us with any queries or comments, please send an email to info@jacobsladder.africa or send a letter to Communications Manager, P.O.Box 5264 – 00200 Nairobi, Kenya.

13. Links to other websites

Our website contains links to other websites. This privacy policy only applies to this website so when you link to other websites you should read their own privacy policies.